Corti Engage Triage

Laying the foundation for a better dialogue

Engage Triage is an intuitive decision-support software that assists dispatchers through the triaging flow, improves their caring response, and reduces their number of mistakes.

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Triage decision support

Navigate protocols effortlessly

Engage Triage helps call takers handle situations calmly and respond effectively, presenting your own protocols in an intuitive question-answer format.

With support for hundreds of protocols and multiple departments, Engage Triage is certain to work at your organization.

  • Bring your own protocol
  • Or select from our library of starter protocols

Integrations

Dispatch the right resource faster

Go from call start to response selected quicker than ever.

Engage Triage integrates with your existing system systems, like Computer-Aided Dispatch (CAD), to dispatch the right resource at the click of a button.

  • Integrations with many common CAD systems

Automated documentation

Focus on the situation, not the summary

Call takers spend less time typing and more time listening thanks to our automatic summary generator.

Engage Triage automatically collects relevant details as the call taker follows protocol, compiling a continuously updated summary that synchronizes with others software (e.g., CAD).

  • Faster call-handling time
  • Standardize summary format and phrasing
  • Support for typical formats such as SBAR and SOAP, or configure an entirely custom format

Analytics & Editor

Continuous, data-driven improvement

Learn from past calls to optimize your protocol content.

Engage Triage relentlessly provides previously unlooked-for and nonobvious insights into foundational protocol improvement.

Corti makes it easy to continue updating your protocols and stay agile with powerful collaboration tools. Managers can test out drafts fully before publishing them to the whole team.

  • Visual drag-and-drop editor
  • Test evidence-based improvements to protocols with full versioning capabilities
  • Event logging for deep protocol analysis and auditing

Engage in action

Built in collaboration with the best

Corti worked closely with one of the best emergency medical departments in the world, Seattle Fire Department, to develop Triage.

With input from dispatchers and medical professionals, we have designed Corti Triage to fit into the complex EMS workflow.

170k
Annual incidents
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Launching Corti nationwide with Sweden’s SOS Alarm

SOS Alarm, the nation-wide service provider powering the 1–1–2 emergency number across Sweden, is one of the most important healthcare companies in their healthcare sector.

3.4m
Emergency calls per year
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Join the growing network of organizations revolutionizing healthcare

Corti integrates seamlessly with your existing systems, recording patient consultations without disrupting or interfering with the dialogue.