AI is only as good as the workflow around it

With
Voice Technologies
Voice Technologies and Corti are integrating clinical AI, ambient transcription and speech recognition into everyday NHS workflows.

This episode explores what it takes to move clinical AI from promising pilots into everyday NHS workflows. James McPherson and Martyn Ross from Voice Technologies discuss how their work with Corti brings ambient voice transcription and speech recognition into existing systems, rather than adding another tool for clinicians to manage.

The conversation focuses on three practical challenges:

  • Integration: Fitting AI into local workflows without creating new data silos or copy-and-paste tasks.
  • Adoption: Building trust, involving clinicians early, and reducing cognitive load.
  • Continuity: Preserving the appointment bookings, tests, and follow-up tasks that documentation can trigger.

We explore medical coding, future decision support, and the questions AI raises for clinical training. The goal is not simply faster notes, but technology that supports the full care process.