Enhance triage with more accuracy and speed

Triage for call centers

Receive guidance during all medical calls, ensuring that patient triage results in the best, most informed medical advice possible.

25%
Faster

50%
Fewer errors

Get started

Save money and time while providing better healthcare for patients

Better guidance using your own protocols

Improve patient triage effectiveness

Accelerated quality assurance of all calls

Up to

97%
protocol adherence

Up to

90%
faster triage processes

Saving a life

A mother contacts her local GP to enquire about her child’s fever and unusual rash. The mother mentions a recent camping trip, a detail missed by the doctor, who goes on to conclude that the child has Scarlet Fever.

However, an AI assistant has been listening to the call in the background, picking up key details throughout the consultation. It suggests that the doctor investigates the possibility of tick-borne diseases, helping the child get a life-changing diagnosis: Lyme Disease. The doctor recommends an immediate in-person consultation, resulting in the prescription of antibiotics.

Live recommendations for diagnosis

Receive live critical illness alerts during a call and be immediately directed to key advice and recommendations which you can act on.

With this safety net, dispatchers, nurses, doctors, and any medical call takers can act faster and with more confidence, while patients benefit from reduced medical error and more accurate decisions.

Up to 92% detection accuracy of critical illnesses

Optimized protocols to reduce over and under triaging of patients

You can analyze every call and build on the best practices to improve your protocol foundation.

Throughout the call, call takers are shown which questions lead to the most efficient and effective answers from patients.

Save 5-10% of your time with protocol optimization

Every interaction tracked to accelerate the analysis of all medical calls

Every day, calls in healthcare and medical call centers are conducted without being recorded and quantified.

Use learnings from historical calls to provide the foundation for accelerated analysis and performance management.

Call center analytics

Why Corti

Comparing Corti's artificial intelligence platform, Audia, and its Triage solution to traditional providers

Corti

Traditional triaging provider

Quality through standards

Guide call-takers through pre-defined conversation-flows

Yes

Yes

Seamless workflow-integration

Integrate easily with the majority of today’s state-of-the-art CAD-technologies

Yes

Yes

Customizable content

Tailor international best-practices to your local needs without relying on a single protocol-standard

Yes


New protocols in a day

Create and implement new protocols in crisis-situations with just a few clicks

Yes


Voice-enablement

Automatic detection of relevant keywords and descriptors - a 2nd pair of ears for call-takers

Yes


Critical symptom-detection

Improve the quality and time-to-detection for critical incidents through supporting AI

Yes


Dynamic question-suggestion

Automatically suggest the best and shortest pathway to reach a conclusion

Yes


Continuous data-driven improvement

Assess continuously the efficiency of certain question groupings and adapt protocols based on that

Yes


Automate individual feedback

Provide direct post-call-feedback to call-takers regards protocol-adherence, speed of talking and the sentiment

Yes


Region Hovedstaden
Copenhagen, Denmark

SFD Medic One, Seattle

USA

SOS Alarm

Sweden

Wellington Free Ambulance
New Zealand

Region North
Denmark

European Emergency Number Association
European Union

Join the growing network of organizations revolutionizing healthcare

Corti's Audia integrates seamlessly with your existing systems, recording patient consultations without disrupting or interfering with the dialogue.