Corti is an artificial intelligence-based patient triage software. It helps navigate patient interviews in real-time, ensuring that you ask the right questions and reach the right conclusions in time to make a difference.
Failing to ask the right questions at the right time can dramatically increase the risk to both your patient’s safety and your liability. Corti’s software efficiently guides you through an accurate and efficient triage session.
By guiding the dispatcher through patient triage we ensure your risk of liability stays low as our software monitors the protocol adherence. It also helps the healthcare professional stay on track by asking the most important questions.
Corti is constantly listening to both sides of an interview, analyzing both the questions asked and answers given. As a result, interviewers get smart suggestions during the interview to guide them.
Imagine that every medical professional that interviewed a patient could get an instant second opinion from thousands of doctors, to reduce mistakes.
This is what Corti does. Every time Corti is used by a medical professional, operating a valid protocol, Corti learns from the questions asked and the answers provided to fine-tune the prioritization process and reach higher detection rates with fewer misdiagnoses.
Corti tracks every question asked, answer received and symptom detected during an interview. Leveraging this data, Triage 2.0 can establish which questions lead to the most efficient and most valuable answers.
The results of this are actionable insights that healthcare managers can use to modify questions and lines of questioning within the Corti platform to test and implement more efficient routes to get to the most accurate conclusion.
01. Reduce risk of liability
Make sure the right questions are asked at the right time and ensure fewer mistakes for lower risk
02. Auto-detect critical incidents
The artificial intelligence will help your personal detect critical cases in real-time, like a stroke or haemorrhage, saving lives from day one
03. Lower Over/Under Triaging
The artificial intelligence will help you find patterns that can lower over and under triaging of patients
04. Automatic quality assurance
Triage will automatically build a quality assurance report of each patient interview reducing administration time
05. Faster Triaging
The artificial intelligence will help you get through the questioning faster, reducing up to 25% of time spent on questioning
06. Auto-flagging critical cases
As more and more interviews are conducted, the artificial intelligence will automatically flag cases it fears to be under-triaged
$750 billion spent on diagnostic errors in 2018, roughly amounting to 30% of annual healthcare expenditure, and $55.6 billion is spent on medical malpractice lawsuits each year in the US, increasing every year.
12 million patients seeking outpatient care will experience some form of misdiagnosis and 4 million medical errors every year have the potential to result in serious harm, or even death.
Proactive liability management
We help you map all the interviews with higher risk of liability, so you can proactively work to manage them.
Make questioning faster
Through our triage platform, Corti will highlight questions which are of low impact or are never used, to help you shorten the protocol and make triaging 20% faster.
Reduce employee churn
Empower your staff to never feel alone when triaging patients by providing them a second opinion in real-time and bespoke feedback on every case, increasing agency, and satisfaction.
Freddy Lippert, CEO of Emergency Service Copenhagen
Comparing our solution to traditional providers
Traditional triaging provider
Guide call-takers through pre-defined conversation-flows
Integrate easily with the majority of today’s state-of-the-art CAD-technologies
Tailor international best-practices to your local needs without relying on a single protocol-standard
Create and implement new protocols in crisis-situations with just a few clicks
Automatic detection of relevant keywords and descriptors - being a 2nd pair of ears for call-takers
Improve the quality and time-to-detection for critical incidents (eg OHCA, Stroke, Sepsis) through a supporting AI
Automatically suggest the best and shortest pathway to reach a conclusion - based on the questions being asked and keywords being detected
Assess continuously the efficiency of certain question groupings and adapt protocols based on that
Provide direct post-call-feedback to call-takers regards protocol-adherence, speed of talking and the sentiment
Efficiently guides interviewers through an accurate and efficient triage session with intuitive and customizable protocol flows.
Corti automatically monitors the extent to which interviewers stick to protocols and finds ways to support the dispatcher to stay on track, or deviate when needed.
State-of-the-art call recording
Not only will you get the interview recorded with Corti; the interview record is automatically mapped to AI insights from the audio file - it even makes the audio search.
Through semantic and acoustic analysis, Corti’s machine learning platform provides triaging suggestions informed by thousands of past cases, proving interviewers with unique insights and data-backed guidance.
Leading Speech Recognition
Corti’s proprietary speech recognition outperforms all other systems on the market. The AI detects rate-of-speech and understands the true sentiment of the conversation, assisting healthcare professionals to infer meaning, even within the noisy acoustic signal typical to emergency calls.
Machine learning enables advanced adaptive triage suggestions. When symptoms are detected, relevant protocols are suggested to the interviewer to accelerate diagnosis speed and reduce call duration.
Corti integrates seamlessly with your existing phone systems, recording calls without disrupting or interfering with the signal.